Careers
We are always looking for talented and motivated technology professionals to join our team. Take a look at the available positions below and apply today.
Available Positions
Now Hiring: Systems Engineer
Job Responsibilities
- Provide technical support for clients centered in the following technologies:
- Server-based systems
- Hypervisor
- Network based storage systems
- Network switches and routers
- Network firewalls
- Backup Systems
- Plan and implement complex projects in a fast-paced environment
- Create detailed project documentation
- Participate in on-call rotation with other engineers
- Participate in monthly maintenance on a rotating basis
Technical Skills and Abilities
- Knowledge and understanding of:
- Microsoft Windows Server
- Microsoft Active Directory
- Cisco catalyst and nexus switches
- Cisco ASA & Fortigate Firewalls
- Microsoft Exchange & Exchange Online (office 365)
- VMware vSphere & VMware VCenter Server
- Analytical and logical approach to problem solving
Other Skills and Abilities
- Ability to effectively communicate with customers, team members, and supervisors
- Detailed time tracking
- Education & Job Requirements
- At least 4 years of experience supporting relevant IT environments and proven track record of successfully completing IT project implementations
- Associate’s degree in Computer Science or related discipline, or equivalent work experience.
Relevant certifications:
- VCA/P
- CCNA
- MCSA
- Network+
Now Hiring: Support Specialist II
Job Responsibilities
Provide direct technical support for:
- Server based systems
- Workstation based systems
- Network firewalls
- Backup environments
- Service Board Management (Help Desk primarily):
- Dispatch
- Daily review and Assignment of tickets
- Follow up with Customers
- Assist with help desk tier1 ticket escalations as required
- Ticket Management
- Identify gaps in documentation and resolve
- Create a great customer experience!
Technical Skills and Abilities
Knowledge and familiarity with:
- Microsoft Windows Server
- Microsoft Active Directory
- Cisco Catalyst and Nexus switches
- Cisco ASA & FortiGate Firewalls
- Microsoft Exchange & Exchange Online (office 365)
- VMware vSphere & VMware vCenter Server
- Remote Monitoring and Management Tooling Concepts
- Patch Management
- Managed Antivirus
- Automated monitoring and remediation
- Analytical and logical approach to problem solving
Now Hiring: Support Specialist I
Job Responsibilities
- Provide technical support for clients centered in the following technologies:
- Workstation-based systems
- Backup Systems
- Active Directory User Administration
- Identify gaps in documentation & knowledge base
Technical Skills and Abilities
Knowledge and understanding of:
- Microsoft Active Directory
- Microsoft Windows 7,8, and 10
- Productivity Application Troubleshooting (Microsoft Office, etc.)
- General networking concepts
- General firewall concepts
- Analytical and logical approach to problem solving
Other Skills and Abilities
- Ability to effectively communicate with customers, team members, and supervisors
- Detailed time tracking
Applications Should Include:
- Resume
- Cover Letter
- Reference List
- Copy of Technical Certifications *If Applicable*